Neusoft Authorized Test Lab is an Amazon-approved facility specializing in Bluetooth remote testing. With deep expertise in wireless certification and access to advanced testing tools, Neusoft helps ensure your products fully comply with Amazon’s strict quality requirements for product listings.
At Neusoft, highly experienced test engineers are committed to supporting you at every stage of remote certification testing. Our structured testing process is designed to ensure your products meet the highest standards.
Full Certification Test Round Timeline
| Testing Category | Mandatory/Optional | Time Required |
|---|---|---|
| E2E Automation Script | Mandatory | 3 days |
| E2E Manual Cases | Mandatory | 4 days |
| Exploratory Cases | Optional | 3 days |
| Environment Preparation (Remote Rework) | Mandatory | 1 day |
Mandatory Certification Items
Remote Chip Status
| Advertising: | Factory reset remote |
|---|---|
| Initiating: | Pairing TV with remote |
| Standby: | Wake up TV from sleep mode using remote |
Remote Function
| Multi Button: | Combination button function (Automation) |
|---|---|
| Pair: | Pair and bond remote in different scenarios |
| Unpair: | Unpair remote in different scenarios |
| Connect: | Remote control TV during connection process |
| Reconnect: | Reconnect remote in different scenarios |
| Link Loss: | Take remote out of range and check Bluetooth link state |
| Software Update: | Remote DFU test (Automation) |
rotocol Testing
| HID: | Remote all button press function (Automation) |
|---|---|
| HFP: | Remote voice search function in different scenarios (Automation) |
| A2DP: | TV connects to A2DP speaker, remote pairs with TV |
| HOGP: | TV connects to HOGP devices, remote pairs with TV |
Performance Testing
| Remote HID Latency | (Automation) |
|---|---|
| Remote HFP Latency | (Automation) |
| OOBE Pairing Time with remote factory reset | (Automation) |
| Time taken to reconnect after battery pull | (Automation) *Dedicated testing environment (EVN) required |
*Dedicated testing environment (EVN) required
Power Consumption Testing
| Low Battery: | Remote function with low battery state |
|---|
RVR Testing
| Remote RVR Test |
|---|
| Remote testing at different distances |
*Dedicated testing environment (EVN) required
Optional Certification Items
Issue Analysis and debugging support
- Issue severity identificatio
- Issue triage: Software or hardware-related.
- Root cause analysis support: Reproducing and verifying issues during the resolution process.
Regression Testing
- Reproduce the issue to confirm that the resolution has been successfully applied.
- Choose the relevant test cases to execute a minimal full-cycle regression test, preventing the introduction of new issues and ensuring the product’s stability and reliability.
EXP Testing
Design and execute end-user tests based on a comprehensive set of past test cases and the product’s features.
Customized Testing Environments
Neusoft has established highly professional and customized testing environments (EVNs) designed to ensure accuracy, consistency, and reliability throughout the entire testing process. These purpose-built EVNs are tailored to closely simulate real-world conditions, enabling comprehensive evaluation of product performance across various scenarios.
Secure and reliable testing environments can effectively minimize external variables and potential interferences, ensuring that test results are both precise and reproducible. This dedicated EVN capability provides strong assurance of quality and compliance, helping high-quality and highly reliable products reach the market.
▲ Remote Environment setup diagram
Test Environment Infrastructure
RF Shielded Room
RF Shielded Box
Web Power Switch
Air log Sniffer
Attenuator
FAQ
Q:In the event of initial certification failure, do additional fees apply to corrective actions required during retesting ?
A:No charges will be levied for retesting completed within two(2) business days. Any additional time required may result in pro-rated daily fees.
Q:How to coordinate certification for region-specific remote models?
A:We will select one product as primary target for testing and leverage the common testing results for the produces.
